Gonoise.com — Strap Damaged/ Broken

Address:Plot 22, behind Hero Honda Factory, Sector 33, Gurugram, Haryana 122001

There was very small piece gap in the strap, which is manufacturing defect, incase if we pull the strap while removing from rish, strap itself will get on hand. When i noticed this i have raised ticket and Jan[protected] i received email saying that generated a compliance:1372836 and there is multiple Dehlivery AWD,[protected],[protected],[protected], they all are claiming that they called and unable to reach xyz reason; even between i got call from Noise customer care (i never able to call them when i dial; because its never connected to customer care, if they pick it will be silence) we had indetails call with him, and look like they are not even so responsible to sort out and they have no. reason to justify why its delay; even no one cares from their end too and customer is sufferings after buying product (i just kept my watch or shelf). This is too bad from the customer care side and never seen such irresponsible company ever. I'm still waiting from Noise as this is look like monopoly in the market post buying the product, as customer care team not responding as expected nor no other escalation metrix they are sharing to the customer (even asking name or email for further escalation, they dont share nor they dont have)
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    Gonoise.com Phone
    +91 92 5556 2526
    +91 88 8213 2132
    Gonoise.com Address
    Unit 30/31A, Tower B1, Spaze IT Tech Park, Sohna Rd, Gurugram, Haryana, India - 122001
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