Gonoise.com — colorfit pro battery swelled not covered under warranty

My son bot noise colorfit pro it's battery swelled watch is covered under warrenty still they are not repairing under warrenty they want me to pay to repair it. First they ask me to send it via speed post not they are asking money for repair.in attachment i have attached condition of band and mail from noise company. First mail they accepted to repair or replace. Later they mailed that only software is covered under warrenty ask money to repair it after i send it via speed post. They have closed ticket now even though i have called them and mail them, on call i requested charges and said that pls repair it for free it's under warrenty still no reply from noise company.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Gonoise.com customer support has been notified about the posted complaint.
Dec 08, 2019
Updated by Ranjana Indore
Watch is covered under warrenty it's still not one year old
Complaint comments 

Comments

Hello, one side of the earphone is not working. please replace this product as soon as possible
I have bought noise x3 shots but left ear bud not working.
Dear support,

As mentioned in the subject

1.The volume even if I keep it to full it’s not functional is coming very low

2. Connectivity problem

Please help me to get this rectified

My order id Order #415979

Pls do the need full ASAP

This is the second time I am trying to reach out you guys

Regards
Srinath T S

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gonoise.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    547
    Pending
    0
    Resolved
    16
    Gonoise.com Phone
    +91 92 5556 2526
    +91 88 8213 2132
    Gonoise.com Address
    Unit 30/31A, Tower B1, Spaze IT Tech Park, Sohna Rd, Gurugram, Haryana, India - 122001
    View all Gonoise.com contact information