Gonoise.com — not returning refund amount

Noorah Patel

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400070

I had purchased gonoise turbo smartwatch and returned them within few days. After contacting gonoise and enquiring about refund policy, they replied on mail saying that once the product is handed over back to the delivery boy, note down his name and number. The delivery boy collected the product and handed over an acknowledgement slip. I also noted down his name and number. Now, i have been following up with the team on mail to enquire about the refund but they claim that they have not received the smartwatch, instead they have received a powerbank and are declining for refund. It's been nearly 2 months now following up with them on mail and no refund has been received

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Comments

Subrat7890

from Sambalpur, Odisha

After using of 10 days the product doesnot work properly.then I contact them and after a long process they arrange a reverse pickup by delivery courier.its been 10 days of reverse pickup still they don't send me the new one.and multiple time I mailed them no reply from there side. Order number#327591

Dsaluis

from Mumbai, Maharashtra

Never buy gonoise any products the people in the office are a bunch of rouges or fraud. I had bought a noise shot 3x it stopped working in 15days, called customer care which is difficult to connect. They asked me to send the noise shot back to the company which I did. When I call them cannot get connected for nearly 15 days, After I get them on call they send me a video rigged up show that one shot is missing.The video clearly shown the man in the back ground dropping one of the shot, such crooks exist, so never trust gonoise for any thing, I have lost my money it does not matter, but I am writing here to warn people do not deal with gonoise at all.