Gonoise.com — returned the product 20 days ago but still haven't got the replacement!

It is the worst kind of service i have ever experienced in my whole life from a e-commerce company. I have written so many emails but got no reply. I have tried to call the customer care but they put my call for hold for like forever. Now it seems like the whole company is fraud and running some scam to fool people. I'm describing my whole issue for further understanding.

I have returned the noise colour fit pro 2 watch (Order id - 409119) on 26th october, 2019. I have already emailed asking for the updates regarding the replacement process. I got an email where i was told to confirm the replacement of the product. I responded positively but it's been more than 20 days, still i haven't got any refund amount or any replacement for the product.
I'm attaching the return receipt with this.

Awb no - [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Gonoise.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

I've contacted you regarding this product several times but no help is provided to me. My earphones are not working properly since i bought them on 22 oct 19. On the very next day i've register complaint regarding it but no help has been provided to me till date.

We ordered for one gonoise colorfit pro2 active
But the payment was done twice
So we actually paid rs. 5700 for a product that costs ony 2849rs
We have already registered two complaints and now we want immediate feedback and refund of 2849rs.

I am Nishant Mehra i am buy product noise x5 shot for 2 month before and is not working for 10 to 15 days it has 1 year warranty please take action about it
Mobile no. [protected]
It buds is not work

Nishant mehra's reply, Nov 14, 2019
I am Nishant Mehra i am buy noise x 5 shot before 2 to3 months it buds is not working first it's left bud is not working then after 10 to 15 days it's right is also not working please solve this problem
My product tunesport is not working I tryed customer service they not give reply for my message

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gonoise.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    547
    Pending
    0
    Resolved
    16
    Gonoise.com Phone
    +91 92 5556 2526
    +91 88 8213 2132
    Gonoise.com Address
    Unit 30/31A, Tower B1, Spaze IT Tech Park, Sohna Rd, Gurugram, Haryana, India - 122001
    View all Gonoise.com contact information