Google India / Tez — amount debited from my linked bank account but other user didn't get the amount

Made a transaction of rs 30, 000.00 from my google pay india/tez account on 28th, febrauary2019.
Its was an upi to upi amount transfer transaction.
The amount of 30, 000 rs. Was debited from my account immediately, but has not been credited to the recipient's bank account yet.
Since it is a large amount please look into the matter as soon as possible

Google transaction id :cicagkcyxkcxoq
Upi transaction id :[protected]

Transferred from :
Kelam sowmya ([protected]@okaxis)
Transferred to:
Prameela ramineni ([protected]@oksbi)
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I have tried to pay a Google pay user 30000 through my google pay account but the amount has been deducted from my account and not credited to his account niether returned to my account

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