Google India / Tez — Amount got debited from my account and not got credited in the receivers.

1) I made a transaction through Gpay on 4th October, money got debited from my account(HDFC) and not got credited in the receivers account(Union) till now.
2) Raised a dispute to the Gpay and support team is still saying that they are following up with NPCI.
3) It has been 37 days and it is not a small amount. So please look into this issue.
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Google India / Tez customer support has been notified about the posted complaint.
Nov 18, 2020
Updated by Chaitanya97
I received a call from the Gpay customer care on friday(13th nov) asking me to wait for 3 more days as they are not receiving response from NPCI. But till now there is no response and still the issue is not resolved.
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