Google India / Tez — Defective Google Pixel Phone not replaced under Warranty

Service request - GL0099344
JOB NUMBER - JOB151485
My phone being in warranty, the back camera stopped working. Since there is no google pixel service in hyderabad, it was shipped to B2X Mumbai as advised by google, so t was sent on 8th March. And i got an estimate of 20, 000INR for repair! i declined it and told them to send it back, and they said due to corona pandemic the return was delayed for months!
After many emails and chats with google they managed to send it back and at last after long waiting i received my phone on 18th July. When i opened the package, i was shocked to see that my display had white lines and the phone had become absolutely useless!
i somehow managed 4 months without my phone while i was having online exams and classes by my college! My phone's display was working without any problem when i sent it to google and after i received it from google, in that condition, i was shocked and now my google pixel phone was spoiled by google and they haven't replied to any of my mails since i received my phone!