[Resolved]  Google India / Tez — google pay deduct my money but same not credited in beneficiary account

Address:New Delhi, Delhi, 110092

On 7th of Jan 2019. I made one transaction of 5000 RS with upi transaction ID[protected]google transaction id CICAgKDip6DBBA), money got deducted from my HDFC account but its not credited yet in Beneficiary SBI account .
further I called to HDFC and SBI customer care but as per them it is a fault from google pay.
please help here and reverse/credit my amount.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 31, 2019
Complaint marked as Resolved 
complain resolved by google pay team, not by this site. also behalf of this site someone is doing a fake call and asking your google pin with the help of asking to install an app in your phone. Guys please do not do this and be safe from fraud call. fake caller is 7282055362. I called to police and log a complaint for this.
Google India / Tez customer support has been notified about the posted complaint.
Complaint comments 

Comments

I did a transaction of Rs 4000 on 19th jan 2019 to my friend, the money got debited but status of the transaction was processing, on 24th jan 2019 the status became deposited but my friend has not received it yet . I have called the helpline of google pay and they told me to send statements of my bank account and I did the same .
Srinibas pati's reply, Feb 6, 2019
Is u'r amount credited to u'r bank account.
Dear sir mere accounts se Google play account me Dt[protected] ko Rs 800Amt galati se send ho gayi he mera Google play par koi account nahi hai so please sir mere amount muze mere Bank account me wapas kijiye my phone number [protected]
Money debited for 6000.00 but not received by receiver.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Google India / Tez
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1955
    Pending
    0
    Resolved
    381
    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
    View all Google India / Tez contact information