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[Resolved]  Google India / Tez — Money Debited but No ticket Booked

I have always trusted google pay but i think now they have no regards for their customers.
They have no functioning customer care number where we can reach out.They dont care to respond to the emails and provide any resolution.
My money Rs.4655 was debited on 9th November but no ticket was booked On yatra. The bank has already provided my details that the money was credited to yatra account And Yatra has sent me a screenshot where i can clearly see the transaction has failed. So the only possibility is the money is stuck at the gateway thats Googlepay. Please refund my money Google Pay.

Transaction date:9th nov
transaction id:[protected]
Amount Rs4655
My UPI id:[protected]@okicici
Yatra VPA: yatra1.[protected]@axisbank
Money Debited but No ticket Booked
Money Debited but No ticket Booked
Money Debited but No ticket Booked
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Complaint marked as Resolved Dec 17, 2020
Refund received after 1.5 months of failed transaction but difficult to contact google pay customer support.

Complaint Status


[Dec 17, 2020] Google India / Tez customer support has been notified about the posted complaint.
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    Google India / Tez
    Customer Care Service
    Customer satisfaction rating
    23%
    Complaints
    1512
    Pending
    0
    Resolved
    354
    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
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