Google India / Tez — money debited from my account but it is not credited recipient account

 
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Kurnool, Kurnool District, Andhra Pradesh, India
 rajasekhar reddy panuganti on Jan 17, 2019
My name is p rajasekhar my account number is [protected] sbi gudur branch kurnool andhra pradesh i transferred 13, 300 through google pay upi[protected] on 11/01/2019 7:58 pm to [protected] sbi gudur branch kurnool andhra pradesh. The amount credited to the account immediately debited and it shows "upi/rev" in transaction. The amount neither credited my account nor recipient account. I am trying to contact all customer care helpline s but there is no result. Kindly try to solve my issue

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[Jan 18, 2019] Google India / Tez customer support has been notified about the posted complaint.
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    Google India / Tez - money debited from my account but it is not credited recipient account