Google India / Tez — money not credited

My friend has done google pay payment of 500 but money has not credited to my bank account but debited from his account. The status of payment showing successful. So send the money as soon as possible. My friend has done payment on february 5th but showing as money credited on february 8th.in both apps its showing as payment success full. I like to know when my money will be credited.
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I have recharged my mobile money deducted but recharge failed.I have raised the despute for it but but i didn't get response.

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