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Google India / Tez — transaction failed but not refunded

I transact the amount of 5000 rupees to csc e governance services india limited upi id digitalseva. Csc. [protected]@hdfcbank on the date of 14/05/2019 thru the kotak mahindra bank on the name poluru thirumala upi id [protected]@hdfcbank. Amount debit from my bank but not recieve by the csc portal. I attached the statement of my bank account and transaction id's. So please verify the payment and refund the same amount to my bank.

Upi transaction id:[protected]

Google transaction id: cicagk8afwfg

transaction failed but not refunded

Complaint Status


[Jun 02, 2019] Google India / Tez customer support has been notified about the posted complaint.
Updated by Thirumala Poluru Jun 22, 2019
Amount not credited to my Account yet
Updated by Thirumala Poluru Jun 22, 2019
Amount not credited to my Account yet

Updated by Thirumala Poluru Aug 02, 2019
WHAT IS THE UPDATE OF MY TRANSACTION
Updated by Thirumala Poluru Aug 03, 2019
please verify the transaction
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Respected sir/madam,
I tried to buy a udemy online course with Gpay... The transaction was successful and the amount was detected from my account... But the purchase was a failure... Ref no: [protected]IGAGGAEEX2... In the narration of my transcation was mentioned Times of Money Limited... Please refund my momey
Thanks,
Ajantha

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