Google Pay — payment not received

Hi,

Complaint number for icici bank: [protected]
Date of transaction: 12 jan 2019
Transaction amount: 36000
Upi id:[protected]
Beneficiary account number: [protected]
My bank: icici bank account number [protected].
Mode of payment: google pay
Google pay support inquiry - case id [[protected]].
I have already given all the information you requested or required to resolve the issue. Already it already 11 days i have lost my money. I beg you, please find out where my amount is, return to my or beneficiary account.

Please resolve this issue immediately, or i have to complaint and showcase everywhere possible.