Google Pay — Transaction failed and amount debited from account but not refund till

Dear Sir,
The transaction of dt.12.04.2021 amount Rs.930/- is debited from my account but this transaction failed and I got the message of transaction failure. This transaction was made for MSEB bill payment through GPAY, but the amount was debited from the account And bill was not paid due to transaction failure.

I require the information of if this transaction was failed so when the debited amount will come back into my account.
The transaction of Dt.12.04.2021 failed so yesterday Dt.13.04.2021 I was paid the Same bill through our Axis Bank credit card.
Pls confirm the Dt.12.04.2021 transaction failed so where is the amount stuck? And when it will get me.
for your reference attached credit card statement which is showing the same date amount is credited to Google pay not received to the beneficiary account also attached the screenshot of google play transaction failed.
Please solve the issue in priority cause already many times wrote an email to you but not solved the issue.


Regards, Murlidhar Budhner[protected]
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