Starting with a headline:
" Terrible service and mobile handset from Google" I hust bought a Pixel - 7 ten days back and below are the issue since the day I bought Pixel:
1. Pixel 7 has been facing a bad network recepetion issue where users are not receiving mobile network which has hampered their lifes' day to day activities and I am one of that user!! I cant call from my phone, I cant pay from my phone online as I dont receive any network, basically the phone is useless for me.
2. After calling customer srevice "7 times", they everytime told me that Google team is working on that but how they can assume that customer will wait indefinitely for the issue to be resolved by Google!
I humbly asked them to replace my phone - they said its not in their policy. I asked them to return my phone - They said its not in their policy
I asked them to repair my phone - They said phone cant be repaired beacuse team is already working on the issue
Basically Google has admitted that the phone is useless, we will not do anything to help you, its your bad luck that you receive faulty phone and now live with that.
A multi-tech giant like this is telling me that and how can we trust their products? I just request them to return my money beacuse now I dont want to be associated with Google or for sake Andorid anymore!!
If not resolved here, I will escalate to the court and definitely will take some action against them. These guys are running fraud businesses in India!!
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