Zefo — defective washing machine

Address:

560027

I took Electrolux Washing Machine from GoZefo on 12th Aug which was gently used as per product details. First, water was not going into spinner and continuously going inside the machine and coming out from bottom. So, I filed a complaint that this is the issue and it's been hardly a week and am using it for first time. They said that sir, we will send technician and he will fix it rather than saying anything for replacement or return. Their technician came and fixed above issue and now water is going into spinner, Great!. Now, slowly water is getting drained out from washer unit even though drain option is not selected. Again, I filed a complaint and they said the same thing "sir our technician will come and fix it". What the hell is this, when are you selling something, why don't you check every function! Now, if daily I am finding some issue then you will be sending your technician to my place. This is not fair. I request everyone, not to buy anything from GoZefo instead put some more money and buy brand new item but don't go with hope that GoZefo is there and will be selling good refurbished goods. I want to return this washing machine but no one is listening as sole purpose of Washing Machine is to store water and wash clothes. I have attached video of water getting drained.