GozoCabs — cancelation

I had booked an outstation cab scheduled for 21 dec 19 8 am. Booking i'd ow[protected].
Despite making the booking a week prior on the day of my travel the booking was cancelled just 1 hr before the time of travel which led to financial losses.
If you were responsible enough you could have informed a night prior which could have saved from making arrangements at the eleventh hour. I want to file a complain in this regard