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Grahakseva.com — not refunding of money at qureka pro app due to network problem

Sir i have sent so many mail but they are not taking any action against it.

Sir once again i faced a network problem. Plz refund my money of 575 (566+9) rs as early as possible. Plz check it and do the needful

Quiz name : class 4 maths
Quiz amount : 9 rs
Mobile number : [protected]
Quiz time : 1536 pm on 06 feb 20

My register mobile number is [protected]. Plz do the needful according to transactions.
Sir i had sent you many queries so many but your team is still not responding. Plz refund my amount of 566 (499+49+9+9) rs as early as possible.

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Mobile:[protected]
Email:satyam. [protected]@gmail.com
Device model name: vivo 1819
Device os version:28
App version:63
Dear user,

We appreciate your patience in this matter.

We're still investigating your concern with our product team and we'll get back to you shortly.

Meanwhile, keep playing on qureka pro!!!

Dear user,

Greetings of the day!

Due to some issues in the quiz, questions were not visible to users.
It has been resolved and we are refunding your entry fees back to you. They even did not refund my money back.

Please check back in a couple of minutes.

Sorry for the inconvenience.
Don't worry, your money is safe:)

Team qureka pro

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GrahakSeva.com customer support has been notified about the posted complaint.
Feb 13, 2020
Updated by satyam057
Are bhaiya Ji network issue ka to refund kr do. Mai to thk gya aapko mail kr krke. Saare transaction ki screenshot bhej diye ha . Ab to refund bhej diyo. 499+49+9+9+9+9 Rs

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Mobile:[protected]
Email:satyam.[protected]@gmail.com
Device model name: Vivo 1819
Device OS version:28
App version:65
Dear User,

We're sorry for the trouble caused to you while playing the Quiz.

We've forwarded your concern to our product team for further investigation and we'll get back to you shortly.

Meanwhile, Be rest assured, you'll get your refund for sure.

Please feel free to contact us should you require any further assistance or clarification.


Regards,
QurekaPro Team

Mar 02, 2020
Updated by satyam057
Still they have not refunded
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