[Resolved] Grand Fortune Club — holiday services

U

usharma437

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I took membership in nov 2018 after so many promises made by the sales executives.in fact i used the services once in dec for holiday with family in rishikesh and the experience was good
But for the last two weeks i am trying to call up the executives, they disconnect my call. Their website is not traceable
I have paid rs. 70, 000 and worried about losing my money to a fraud company.
Could you get a response from the company executives to allay my fears

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2019

Complaint marked as Resolved

Customer Care got in touch with me and I will be visiting their office on 16th Feb 2019 to have a discussion with them But now again not able to contact them-email phone website all non functioning Umesh Giri and other employees who duped the customers alongwith the company should be punished by filing an FIR against all of these fraudsters

Nov 04, 2019

Updated by usharma437 After the initial assurance, the company has again vanished. The contact numbers are not reachable, emails are bouncing and the website is not working
I think they have vanished after duping customers

Related reviews

View all 19 Reviews

Comments

R

riturajput

from Mumbai, Maharashtra

+1

Visited the salon for a massage and hair spa. Excellent service, the staff was very helpful.The foot massage was very relaxing, and the hair spa was amazing. Definitely worth a visit for anyone looking to do fun stuff when visiting Goa!

Reply

grandfortune's reply, May 10, 2019

Many Many thanks Mam this is Our Pleasure to serve you More service ...

G

grandfortune

from Noida, Uttar Pradesh

Dear Mam you have all the Number with you complete information you had vacation with club best experience customers care in touch with you, All your question been and by us, today also you speak with customers care. Any Queries Call to customers care Number which you have with you.

Reply

usharma437's [Complaint's author] reply, Nov 4, 2019

Now where are all of you, your phone numbers are switched off, emails are bouncing and website is not working
Be assured that very soon you will be behind the bars for duping customers as I am going to file an FIR against your fraud company and you