Grand Tourio Holiday Solutions Pvt. Ltd. — service and fake promises issue | |||
We had taken a membership 5 to 6 months back they had promised many things but we had not received any thing out of that after paying the entire amount. I am continously calling and keeping a following. Many of the times they are not receiving the call. If once in a blue moon if they pick up a call they will ask to call back that much. Very poor service they offer. Only grand tourio cheats only cheats. Was this information helpful? | |||
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Hello all,
I read many complaints
Our mistake is before going grand tourio we didnt check in website
We trapped by following points:
As usual we got call that we select for a lucky draw
We went & they asked to attend the discussion for 45 min n receive the gift
Then they started by asking did u see the logo of grand tourio it's collaborate with Marriot, Hyath & ITC hotel
Also said they are celebrating 18th anniversary of this fraud company to give such gifts but guys check the website it formed only 6 years back & having since 6 years complaints
They are keeping the girls as a sales girl for not to talk but to do hypnotism
They they said all bla bla like
Every month 1 movie ticket
Yearly 6 times 5 star hotel lunch
Yearly once candle light dinner
5 star hotel stay with normal price
Airport to Hotel & Hotel to Airport free pick up & Drop
1 lakh worth coupon can use throughout Mumbai
All humbug
Waves ganapatipule coupon free stay
Matheran, khandala, panchgani resort for a day
The main thing is they don't allow to speak n decide
They keep on talking like mesmerizing people
They are well trained emotionally playing with peoples
Well trained girls n they read our mind n talk
With huge volume music we can't think n decide
So that many people are become fooled
Convinced continuesly by 3 more people around us
If we become a member said they provide extra gift like bajaj microwave oven 17 litre & Panasonic Air fryer
Keep on telling 5 star hotels not filled all the day, like some of our travels do such things n bla bla so on
We signed for 3 years domestic tours for each year 6 night seven days each year for RS.80, 000
That 3 people surround us n signed the agreement without reading like which we do in the bank
After then first we shocked that they put 160000 for 6 years n we paid 50% of the amount which can we use for 3 years n after paying balance to continue another 3 years
Second shock is after signing agreement their behavior is entirely different, said we receive any 1 gift either oven or air fryer & that too after 2 weeks by courier
Third shock is we didn't receive welcome call next day which they said
We ringed continuously but they not picked
After 2 days they picked call n iritating us by their talk
Then we got biggest doubt about this company
We ringed Marriott, Hyatt & ITC hotel, they all said that they are not collaborate with grand tourio
Also said they are not like club Mahindra & country vacations, believe me guys I travelled across cities & stayed those hotels, they are truely in service not like these fraud people
Then we checked in website n realized that we trapped by mesmerizing trainned people's which we not able to think that particular 1:30min
We asked for refund, said that we agreed & signed the papers which can't refund
So, We consult one finalcier adviser for this
He advised to go police station near by grand tourio branch which we signed
We proceed to police & said we came to complaint about grand tourio company & immediately he said there are 11 more cases are filed against this company
We told about our story, said that we came very earlier & not at all used their single gift n facility, so will solve soon
With police complaint we went grand tourio n ask for refund
First they said that we are not at all used their facility then how you know about our service n all those etc
Then we strongly said we don't want your single service, enough is enough, not agreed
We both & grand tourio head went to police station n he don't have way, so we saved by their false agreement n returned our money Rs.80, 000 within 2 weeks
Check in customer complaint of this fraud company, many are trapped from 15000 to 150000 by unlimited false statements, am really worried about those & tell about my experience that how to come out from such incident
Just want to mention the name of the person who gave false statement to us Roshini & Rishikesh
So please be sure that you are not used even a single time of their services
If yes also your money will refund partially because of false statement n agreements
So guys don't afraid to go to the police
They are really too friendly n understand the situation of our stress & they did their best for us
Truly
well wisher
I read many complaints
Our mistake is before going grand tourio we didnt check in website
We trapped by following points:
As usual we got call that we select for a lucky draw
We went & they asked to attend the discussion for 45 min n receive the gift
Then they started by asking did u see the logo of grand tourio it's collaborate with Marriot, Hyath & ITC hotel
Also said they are celebrating 18th anniversary of this fraud company to give such gifts but guys check the website it formed only 6 years back & having since 6 years complaints
They are keeping the girls as a sales girl for not to talk but to do hypnotism
They they said all bla bla like
Every month 1 movie ticket
Yearly 6 times 5 star hotel lunch
Yearly once candle light dinner
5 star hotel stay with normal price
Airport to Hotel & Hotel to Airport free pick up & Drop
1 lakh worth coupon can use throughout Mumbai
All humbug
Waves ganapatipule coupon free stay
Matheran, khandala, panchgani resort for a day
The main thing is they don't allow to speak n decide
They keep on talking like mesmerizing people
They are well trained emotionally playing with peoples
Well trained girls n they read our mind n talk
With huge volume music we can't think n decide
So that many people are become fooled
Convinced continuesly by 3 more people around us
If we become a member said they provide extra gift like bajaj microwave oven 17 litre & Panasonic Air fryer
Keep on telling 5 star hotels not filled all the day, like some of our travels do such things n bla bla so on
We signed for 3 years domestic tours for each year 6 night seven days each year for RS.80, 000
That 3 people surround us n signed the agreement without reading like which we do in the bank
After then first we shocked that they put 160000 for 6 years n we paid 50% of the amount which can we use for 3 years n after paying balance to continue another 3 years
Second shock is after signing agreement their behavior is entirely different, said we receive any 1 gift either oven or air fryer & that too after 2 weeks by courier
Third shock is we didn't receive welcome call next day which they said
We ringed continuously but they not picked
After 2 days they picked call n iritating us by their talk
Then we got biggest doubt about this company
We ringed Marriott, Hyatt & ITC hotel, they all said that they are not collaborate with grand tourio
Also said they are not like club Mahindra & country vacations, believe me guys I travelled across cities & stayed those hotels, they are truely in service not like these fraud people
Then we checked in website n realized that we trapped by mesmerizing trainned people's which we not able to think that particular 1:30min
We asked for refund, said that we agreed & signed the papers which can't refund
So, We consult one finalcier adviser for this
He advised to go police station near by grand tourio branch which we signed
We proceed to police & said we came to complaint about grand tourio company & immediately he said there are 11 more cases are filed against this company
We told about our story, said that we came very earlier & not at all used their single gift n facility, so will solve soon
With police complaint we went grand tourio n ask for refund
First they said that we are not at all used their facility then how you know about our service n all those etc
Then we strongly said we don't want your single service, enough is enough, not agreed
We both & grand tourio head went to police station n he don't have way, so we saved by their false agreement n returned our money Rs.80, 000 within 2 weeks
Check in customer complaint of this fraud company, many are trapped from 15000 to 150000 by unlimited false statements, am really worried about those & tell about my experience that how to come out from such incident
Just want to mention the name of the person who gave false statement to us Roshini & Rishikesh
So please be sure that you are not used even a single time of their services
If yes also your money will refund partially because of false statement n agreements
So guys don't afraid to go to the police
They are really too friendly n understand the situation of our stress & they did their best for us
Truly
well wisher
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+91 22 2501 5686
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No: 302-303, 3rd Floor, Surya House, Near Vidyavihar Railway Station, 7th Road, Rajawadi, Mumbai, Maharashtra, India - 400077
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