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Grand Tourio — membership cancellation

I have taken the membership on 24dec18. They have committed to me they ll provide me assistance as well they will give me the freebies within 20 days.
Almost after 3 months of waiting i didn't got any assistance from them. I have cancelled my membership on 25 march they said me i ll received the mail immediately and the amount with in 45 days.
No mail has been received, when i m trying to contact them on there landline no one is picking up.
It's a pathetic company not worth it at all and the attitude of there staff is also very lazy.
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Complaint Status


[May 08, 2019] Grand Tourio customer support has been notified about the posted complaint.
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    Grand Tourio
    Customer Care Service
    Customer satisfaction rating
    8%
    Complaints
    132
    Pending
    0
    Resolved
    11
    Grand Tourio Phone
    +91 22 2501 5676
    +91 22 2501 5686
    Grand Tourio Address
    No: 302-303, 3rd Floor, Surya House, Near Vidyavihar Railway Station, 7th Road, Rajawadi, Mumbai, Maharashtra, India - 400077
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