Grand Tourio — mis sold of policy

Address:

Room no.339 sector 4 SSiii Koparkhairne Navi Mumbai, 400709

I have purchased the policy in 2017. Since last 6 months i have not got a movie tickets as explain while purchasing the policy. Also i was told that your holidays can be sold. Now when i ask that i want to sale my holidays your executive says your company cannot sale the policy. Whenever i call on your company phone no. No one pick the call. I had book the dinner on 05/01/2020 10 days prior, received a reply that voucher will be sent a day prioe, however i have not received the voucher for the booked day. I am totally disappointed with kind of service your company is providing. I want to sale my holidays of 7days and want the refund of the policy because of miss sold. Note the compalint if no response received will make a complain futher to upper laevel.