Grand Tourio — unprofessional service. want refund back.

Address:Mumbai City, Maharashtra

Hi,
I, rinku baghel, took membership on 10/03/2018, and paid rs. 75000 as half the amount at their andheri office.
They gave lots of commitments like air fryer, 5 star stay at hotels, free movie tickets every month. Its more than a year now, and i feel cheated by their blatant and unprofessional behavior.
No one picks up the calls, and they send automated mails to every query.
I have not seen movies since last 5 months. They send mails like weekend quota over, changing office location,.. Even for weekdays they are not booking tickets.
Now they say this was for limited offer.
They also gave the agreement copy after 6 months and changed all terms and conditions.
I want to discontinue and get my refund back.
I am a professional and have membership of other privilege clubs and associations.
Because of these people, indian hospitality and tourism gets bad name.
I want every one who is reading this to come forward a lodge complaint against them.
Most of their employees have left. The top management is accountable and they should be put behind bars.
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Grand Tourio customer support has been notified about the posted complaint.
Jun 29, 2019
Updated by baghel.pp12
Hi,

I got mail from Rahul Tripathi . Quote : "This is to inform you that we have received your complaint to get better resolution please share your contact number."
I shared my number, but still after a month no one from Grand Tourio has called me.
Why does this guy not share his number in the mail?
Whatever nos. they publish on the website, no one is picking up the call.
I request the guys in this consumer complaint team to please look into this matter urgently and suggest some remedy.
I am willing to meet you in person, as I want to resolve this matter peacefully.
Thanks,
Pradeep and Rinku Baghel
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    +91 22 2501 5686
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    No: 302-303, 3rd Floor, Surya House, Near Vidyavihar Railway Station, 7th Road, Rajawadi, Mumbai, Maharashtra, India - 400077
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