Grappy — smart watch is defective

Address:	Rajahmundry, Andhra Pradesh, East Godavari, Andhra Pradesh, 533103
Website:	GRAPPY ONLINE SHOPPING WEBSITE

Dear Sir,

Order id:[protected] Item delivered is not working its defective please refund my money back to my account and I want to return the item so please accept my return request and refund the amount paid kindly send your customer care/ help line numbers for any queries please help me to return back the item, In GRAPPY online their is no option for how to return the item its very difficult to return/replace the item so please do the required return requests and kindly updated the system with new features.

Thanks,
Kamaluddin,
pH:[protected].