Great Eastern Appliances — hitachi ac not delivered

Address:

Kolkata, West Bengal, 700101

I paid for two high end hitachi acs (Inverter, auto clean) few days back from great eastern kakurgachi branch. Once the payment is done, great eastern is not showing any interest in delivery of the two acs. Everyday they are lying that the materials are loaded in the van; after that they are not receiving my calls and the delivery is not done yet. The delivery team is saying sales team (Amarnath is the name of the sales guy) is not informing them for the delivery at proper time. We informed at the time of booking that the ac has to be delivered at 7th floor, but the delivery team is now denying this.

Before the payment is made, the great eastern is behaving very politely and sweetly. But after the payment, their behaviour is plain and simple callous. This is how loyal customer are lost.

Once its continuing for next one day, i will spread this through social media.

Santanu seth
[protected]
Seth. [protected]@gmail.com
Kolkata