Great Eastern Appliances — invoice no dh/1819/sa/14946 | |||
Really poor service and lack of ownership received from great eastern retail p ltd from their dalhousie outlet, having purchased 1 unit ac - make voltas 1.50 ton window. We issued a cheque and same was cleared on 18th august, firstly there was delay in installation until 25th aug when people came for installation. Surprisingly during the time of installation, it was found the machine received was damaged and could not be installed. Immediately we called them and mentioned that they would act and rectify this. Till date neither the air conditioner has been replaced nor the same has been rectified. We are having a retail outlet at behala and due to lack of ac machine our customers are facing great difficulty in coming to our store. Besides the price paid already to great eastern and they are enjoying the funds without service being provided. Who will bear the interest till date? This is really shocking as we are not getting a solution till now. Please look into this urgently and resolve the issue with interest amount to be paid to us Was this information helpful? | |||
Great Eastern Appliances customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
Am still waiting for the problem to be resolved
Why did this instance happen in the first place ? What checks did you all do after receiving my mails?
Your response in no where near to the issues i have mentioned in the mail
Regards
Anamitra
Why did this instance happen in the first place ? What checks did you all do after receiving my mails?
Your response in no where near to the issues i have mentioned in the mail
Regards
Anamitra
A washing machine & a refrigerator Purchase on 15th August. Cheque cleaned on 17th August. Yet Product can not deliver.
I bought a sony HTRT40 home theatre system at Arambagh Branch on 5th September 2018 but still today the product is not installed in my home... I requested them to install it as soon as possible but still now they don't solve my issue. Please improve your service otherwise it shoulb be a big problem of your business.
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'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
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