[Resolved]  Great Eastern Appliances — item not delivered even after repeated follow-ups from my end even after 5 days from payment

Address:Howrah, West Bengal, 711102
Website:greateasternappliances.com

I have purchased a washing machine from great eastern, kazipara, howrah on 20 th november, 2018. Due to the fact that i am short on time, i requested the salesperson to get it delivered by 23rd at max; to which he happily complied. Today is 25th and i was out of patience from following ups while listening to their lame excuses. It seemed to me that delivering a product is a joke for them where the customer is not intimated of any changes and the behaviour of the sales person changed from persuasive to aggressive.

I would like either of the two things as i will be leaving kolkata tomorrow.

1. Get my product delivered by today.
2. Return the amount i have paid as donw-payment and cancel the order.
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Nov 26, 2018
Complaint marked as Resolved 
They delivered it as soon as the complaint went live.
Great Eastern Appliances customer support has been notified about the posted complaint.
Complaint comments 

Comments

Delivery not on time, , , it was promised to be delivered by afternoon but it is not deliver till now, its 7PM in the evening, , , i want to cancel my order and want my money back

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