Great Eastern Appliances — old and defective washing machine supply

Address:Hooghly, West Bengal, 712410

I have ordered a godrej washing machine model no ws 720ct to grate eastern arambag branch on 6/11/18. They delivered the same on 9/11/18. But when i opened the package i saw that it was old and defective material whitch they have delivered. As soon as possible i contact with the manager and send him the picture of that defective machine the assured me that they will change the same but till now they don't take any action about it.
Please take necessary action on it.
Thanks
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    Great Eastern Appliances Phone
    +91 33 2289 5388
    +91 33 2289 5389
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    Great Eastern Appliances Address
    'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
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