Great Eastern Appliances Pvt Ltd 19/2, Gariahat Road, Dhakuria, Kolkata - 700031 — Refrigerator Samsung RR21J2824px/212 LTR REF

Address:Kolkata, West Bengal, 700031
Website:www.consumercomplaints.in/new_complaint

Dear Sir, This Great Eastern Appliances Pvt Ltd giving us a very hard time due to that my 74 year Sr. Citizen Mother who is partly blind face hardship . Detail of The Refrigerator Model :Samsung RR21J2824px/212 LTR REF, Model 2015 .Invoice No: DK/SA/1516/06352, Invoice Date:[protected] Great Eastern Appliances Pvt Ltd 19/2, Gariahat Road, Dhakuria, Kolkata - 700031, Opposite Dakshinapan. representative name is Ravi. Before buying this I asked them are you going to deliver and install this Refrigerator (Samsung RR21J2824px/212 LTR REF) by 16th Nov, 2015, They assured me they will do it so on good faith I have payed full amount money by SBI debt Card.They failed to deliver it 16th not only that Ravi is not pick up ing his phone.Now 17th Nov they Delivered and pick up old one it is 24hrs after severl request they did not install. Due to that my Sr. citizen mother's all food got spoiled, She alone in her home with out prope rfood. She is in great difficulty. I am a Scientist I came back in my job. Due to Great Eastern Appliances Pvt Ltd 19/2, Gariahat Road, Dhakuria, Kolkata - 700031, My Sr.citizen mother is in half feed last 12hrs her all stored food got spoiled. Pl take necessary action as soon as possible.Pl save our helpless Sr. Citizen by canceling their valid licences.
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Be careful about them Great Eastern Appliances Pvt Ltd 19/2, Gariahat Road, Dhakuria, Kolkata - 700031
Great eastern dhakuria is the worst electronics shop i have ever visited.My uncle bought an led tv on republic day and there was an offer of free gift of body massager for senior citizens.Its really diffuclt for a person aged 75 to visit the branch again and again.Today is march 20 and uncle bought the led on 26 th jan till now not received the gift item.Its not about the gift costing rupees 1200 aprox its about their goodwill and i am really aorry to say there srevice is relly worst and mainly the seles man named hironmoy.Never buy any thing from dhakuria gerat eastern branch.They will not keep up your expectation.
my uncle's name is buddhadeb thakur
i also stand by the request of eliza chakroborty and want neccsary steps to be taken against them .so that in future they will not dare to harass any seneor citizens in future. due to age factor my uncle dont have that patience that we do.so i have even visted there branch and no response from them only askinh me to give them time and they dont have stock.so from 2 months they dont have the item they attact consumer to their branch!! pls do some thing my uncle has already lost faith and has given up.so pls give them warning r the best way to treat them a lesson is to cancel their license.
Same problem here for me, I have purchased Bosch washing machine on 19th September, but still today my material hasn't been delivered, when today I have called the executive, she told that she has no idea when the product will get delivered, it can even take 1 month also
I also purchased a faulty mobile phone from the same shop. Visited Consumer forum Kolkata for amicable redressal but of no use. Now filing a complaint against them in Consumer court. This is the only way.
beware of the shop!!
they try to push stocks on demo/display as new stock even after telling them not to send it.
After getting delivery of the stock (that comes with improper packaging)when u visit the store again and on seeing the demos stock not in place, you challenge them, they say, the demo stock was given to some other customer the same day just a few hours back..what a coincidence!!
On asking to show the customer detail, they say, it cannot be shown...

And for your info, placing the order at the store, getting the stock delivered, one more new customer comes in a hurry and buys the demo stock...all happen in the same day within 6 hours...what a co-incidence!! would love to believe the story but very difficult to believe!

Would have believed the same if they had shown me the customer details

So, buy at your own risk!!
Worst experience. DO NOT BUY ANYTHING FROM HERE.

I ordered an AC from here. After 15 days they informed they don't have the model we ordered. We were forced to change the model that too delivered another more 15 days with a faulty broken outdoor. After 7 days while installation, we came to know that the outdoor was faulty. The installation person placed an order to replace the outdoor. That came in another 15 days.
After these many days of harrasment, somehow we could install the AC. And immediately after 2 days the remote stopped working.

That got replaced in another 7 days.
We got the fully functional AC after 2 months of full cash payment of order placement.

Now the harrasment started to get the original bill, which the delivery persons forgot to carry. And the shop could not produce it after 2 months and 20 days. And the drama is going on till now.

I have no words to explain the harrasment we faced from the casual employees of this shop. I just want to see which bloody fools are seating in the management. Who takes more than 2 months time to produce an original bill of a fully paid sale and don't take any action against their employees for this kind of insane acts.

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    'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
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