Great Eastern Appliances — supply of the product manufactured one year three months back. complaint reference id 1985898

Complain reference id 1985898.
This was a complain against calculating the billing price on updated mrp and delivering an old stock product of approximately one year and two months old whose mrp was about rs.3000/- less.
Product purchased from great eastern retail pvt ltd, kankurgachi and the sales person was sri ankur roy.
Invoice no. Kg/1819/sa/02839 dt. 09.06.18.
Order no. Kg/1819/so/02840 dt. 0806.2018
This is a case of misguidance of customer w. R. T. Mrp, dp and customer price during demo in the show room and delivering something else.
Thus a currently manufactured product should be delivered or the amount taken extra should be returned.
None responded till date.
I have not used the product till date. The packet is kept in the sealed condition as the dispute has not yet been resolved. For this i am suffering badly. The product has been purchased for immediate use. I am suffering badly at present.
Kindly arrange to respond and resolve the dispute early.

P. S. Mukhejee (Customer)
Mobile no. [protected]