[Resolved]  Great Eastern Appliances — very bad customer service mr. sujoy saha saltlake great eastern retail sector -1

Address:Kolkata, West Bengal, 700106

Very pathetic service in saltlake kolkata great eastern location. Being a both working family in salt lake kolkata, we repeatedly told about the delivery dates and timing. On the delivery date, salesman saying, he has no idea where the delivery is. When talked to senior manager on floor, and told that we are not happy, he said, the money had been paid to great eastern and not to him. Being irritated i told to escalate the same with great eastern corporate, he told me no to threaten him. Is this a behavior??? Shame on you! And i do not want my order, give me my money back you unprofessionals!
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May 9, 2018
Complaint marked as Resolved 
Finally got my product delivered. They were prompt after escalation. Thanks for the Delivery. There was no delay. There was huge communication gap between Store and Go Down and hence the Confusion.We are happy, but the behavior of the salesman was not proper. They should be more knowledgeable on the delivery status
Great Eastern Appliances customer support has been notified about the posted complaint.
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Finally got my product delivered. They were prompt after escalation. Thanks for the Delivery. There was no delay. There was huge communication gap between Store and Go Down and hence the Confusion.We are happy, but the behavior of the salesman was not proper. They should be more knowledgeble on the delivery status

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    Great Eastern Appliances Phone
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    Great Eastern Appliances Address
    'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
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