[Resolved]  Great Eastern Appliances — whirlpool 1.5 ton split inverter ac

I have purchase a whirlpool 1.50 ton split inverter ac from Great Eastern Dalhousie dated 14.03.2018 one sales man too much inspired me about that machine but i want to take hitachi & the sales person conform me that machine is very good from hitachi but after the installation i see that my room not cooled after the starting of AC at least 1 hour.So i am called to customer care
& they visit my house today ie (26.3.2018) & told me your room is situated in top floor & that is the reason for not cooling my room. now told me it is possible. when i going to purchase then sales person told me please off the machine after starting 1 or 1/2 hour & then see how cooled it.So my request to you please change my machine or machine band asap. So my request to you please change my machine or machine band asap otherwisey i will go to consumer forum for take the necessary action against Great eastern dalhousie & whirlpool.
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Mar 26, 2018
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Mar 26, 2018
Updated by ArupDey
I have purchase a whirlpool 1.50 ton split inverter ac from Great Eastern Dalhousie dated 14.03.2018 one sales man too much inspired me about that machine but i want to take hitachi & the sales person conform me that machine is very good from hitachi but after the installation i see that my room not cooled after the starting of AC at least 1 hour.So i am called to customer care
& they visit my house today ie (26.3.2018) & told me your room is situated in top floor & that is the reason for not cooling my room. now told me it is possible. when i going to purchase then sales person told me please off the machine after starting 1 or 1/2 hour & then see how cooled it.So my request to you please change my machine or machine band asap. So my request to you please change my machine or machine band asap otherwisey i will go to consumer forum for take the necessary action against Great eastern dalhousie & whirlpool.
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Dear Customer,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.

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