Great Eastern Trading — delivery of air conditioner | |||
I had purchased ac on 24.07.2018 from great eastern trading through invoice no r1122/1819/2208 through cheque. As explained to me the product will be deliver on the same day when the cheque has been cleared. Cheque was deposited in bank on 26.07.2018 instead of 25.07.2018 as i instructed them. And on 28.08.18 when i inquired at showroom they assured me product will be deliver on 28.07.18 or lastest on 29.07.18 and also be installed. The cheque cleared on 30.07.2018 and thereafter continuously i m trying to contact sales executive mr. Pradeep he was not responding properly. And saying ohh... Still not delivered. Today when again i inquired at shownroom.. Manager mr. Rajesh was not aware about the status of invoice and product. He is not bothered about showroom products sold... Delivered... Or to be delivered... And all. Such type of irresposible staffs the great eastern vaishali nagar jaipur have. I lost interest on money i had paid for a week and time for persuing the delivery and lost the faith from get also. I bring the matter to consumer court too... Was this information helpful? | |||
Great Eastern Trading customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Customer should be provided accurate info. A samsaung 4K TV ordered from malda branch of great eastern. Advance payment already done. It is about to come 2nd August which is told by your representative. But it didn't reach yet. Please provide the exact info about that date.
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I've bought Voltas 1.5 ton 185VMZM Spirit AC on dated 01/09/18 from Great Eastern Baruipur. But till today(04/09/19) my product is not delivered. I called Mr. Pallab Haldar there. But he also can't able to say exact delivery date. Please do something by which I can get my product as soon as possible.
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