[Resolved]  Great Eastern Trading — installation of ac hitachi esb 3141bdo1.2 t split ac 1/d

Address:700081
Website:[email protected]

Bought 1.2 T AC from Great Eastern Baguiati on 20.06.2018
The same was supposed to be installed free.Great Eastern promised to install the same for around Rs 750( For Angle fitting Rs 300 and water pipe @ Rs 15 /ft)
But at the time of installation I had to pay as follows
1.ANGLE : 300.00
2.WRAPPING : 700.00
3.WATER PIPE : 1320.00( @ Rs 30 /ft for 44ft which was much less than that in actual to be 35 ft max which is available in local market )
4.COPPER PIPE ( Beyond 10 ft) :1840.00( @ Rs 230 /ft for 8ft which was much less than that in actual to be 10 ft max that is excess of 2 ft pipe required.)

The issues are
1.when the ac was being installed I was not present . My family members could not verify the length of the pipe they used or the unit price they were charging. Taking advantage of that they took abnormal charges.
2. the same ac was being installed for free of cost by Hitachi at that time (offer was there).The customer care Hitachi confirmed that. The Great Eastern did not reveal this to me while selling the product. Instead they send their people for installation and took abnormal high charge
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Jul 3, 2018
Complaint marked as Resolved 
Great Eastern Trading Co, Baguiati 28/C, Narayantala West, V.I.P Road Baguihati - 700 059 Near Baguhati More [email protected] Contact Person-RACHONA Mob No-8017833464/8420055246
Great Eastern Trading customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer([protected]@1975),

We regret the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.[protected]@gmail.com so that we can assist you.

Regards,
Team Hitachi
I have booked a Samsung fridge on 27062018 from baguihati branch of great eastern but still delivery has not been done salesman name is ujjal
My mobile no is [protected]
Regards
Vikash sharma
Dear Customer([protected]@1975),

We hope your complaint is resolved. Please get in touch with us at hitachiindia.[protected]@gmail.com if the issue still persists.

Regards,
Team Hitachi

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