Great Eastern Trading — Non delivered of steam iron

Dear sir,
My name is prasenjit dutta. I have purchased a tv, a double door refrigerator and a steam iron on 12 mar 2020 from sinthi more branch (Order receipt and tax invoice attached). Tv and refrigerator was delivered but steam iron still not delivered till date. My wife was contacted to your office one week ago for the same. Your office saying to her stock of steam iron not held in shop and also inform to her on receipt of stock your office will contact to her. Two weeks gone neither your office contact nor inform to her. May i request you please look into the matter.