Great Eastern Trading — Ordered fresh product but delivered display product

Address:

Laxmi Niwas Tullapura Kota jn. Near railway hospital 324002

I had visited great eastern kota store on 22/08/2020 and choose bosch WAT 2846CIN 7.5 kg front load washing machine and told them 5 times to give a fresh product the dealer told me yes we have fresh product he had told me that your product will be delivered on 25/08 as for 2days as it lockdown in kota i had done payment with my debit card and the product deliverd box barcode was as per bill then demo person came and opened the product it was the display product as i had captured a photo of barcode on 22/08 at store the bill also was of box barcode then i called them to change it they are saying it was a mismatch now they are not having fresh product i told them that please give the fresh product i will wait till them but they are ready to change the bill but they are not giving me fresh product...this cheating are being done at stores please take my complaint to a resolution.