Great Eastern Trading — Product not delivered after 9th day of purchase

Address:Howrah, West Bengal, 711104

I have purchase, sumsung refrigerator on 16-april-2017, (Invoice no: hw /sa /1718 /01096) from kazipara, showroom, howrah, shibpur, delivery date mention invoice is[protected] but isd says that
Product will delivered by 7 days, today is 9th day still not delivered.
I have call that isd (Name & no mention on invoice), he (Md. Amir) behavior is very much unprofessional with lots of mis commitment since sunday,
Today i have call store manager (Mr. Raju), he says it will take more 2-3 days, lastly he ensure that, he try to deliver by tomorrow, and he will call me at evening and confirm the same, but till now no call receive.
My concern is that why such type of mis commitment? And miss behave with customer? This is my first purchase from great eastern, very sorry to say that its also my last purchase from great eastern.

Request to great eastern team, please delivered my product asap
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    20, Old Court House Street, Kolkata, West Bengal, India - 700001
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