Great Eastern Trading — whirlpool minerala platinum plus water purifier

bubni

from Silapathar, Assam

Address:

Purulia, West Bengal

Sir,
I have purchased a water purifier from great eastern, purulia on 21.07.2017. At the time of installation it was found by the technician the waste water continuously flowing after the tank full indicating light on. The 1st complain was registered on 27.07.2017. The technician repair on 30.07.2017.
The next day on 31.07.2017 it was found the purification on indicator was not indicating at the time of purifying the water. 2nd complain was submitted on this day (31.07.2017). The technician attend to my address on 04.08.2017. He was told that, it is informed to his higher officials. My husband visited to your shop and meet mr palash ghosh on 12.08.2017. He told that the parts was already send by the company through courier service.
Again he visited to your shop on 21.08.2017 to meet mr ghosh unfortunately he was not present at that time, my husband gave his mobile number to his colleges for communication. But till the date he did not received any phone calls from mr palash ghosh.
Please look after the matter.

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Comments

Whirlpool India Customer Care

from Delhi, Delhi

Dear Bubni,

We're really sorry for the experience you had. Please share your mobile number & complaint number with us. We'll surely look into it.

Regards,
Whirlpool Support.

TrishaTrisha

from Kolkata, West Bengal

I have purchased two items(a.c. and fridge) from great eastern salkia in Diwali. They promised to give two scratch card gifts but now they are not providing us so.