[Resolved]  Great Holiday Club — complaint against great holiday club regarding 40000/- fraud agreement

We came to goa for Vacations.On the 26th Nov 2019 below incident was done.
We were approached by some sales executive Swapnil on road who asked us to choose some random vouchers and one of our voucher showed prize won from Great Holiday Club & Resort..

He asked us to come over to the venue for small presentation by team and collect prize after scratching the reward.
We went through property visit and company presentation, and then they (Salman & Jignesh Joshi) asked us to take their membership plan which we rejected as we were not interested and it was not in our budget as per our credit card limit. Still the sales person pushed us to let him check the credit card limit for which we are not ok.

He(Jignesh Joshi) took the card assuring is to just check the balance but instead he swiped the card and made a transaction of 35000 and 5000 without our knowledge.

Post that whatever Salman & Jignesh narrated as oral presentation during initial rounds was found null and void during reading of written agreement. Even it claims for paying up extra charges for me during free 3N/4D which we won as per scratch card. Even your pick and drop part is saying not provided.Also They clearly said that we can cancel membership within 7 Days for which they are denying now.

Which is totally unacceptable. that was my last day in Goa & I was returning back to Delhi. I was in hurry that is why I could not file FIR against them.

After that we tried to contact their Customer care & they denied to refund the Money. I had word with Jignesh & Asked him to cancel my membership So he also denied for the same & Spoke with me in very Rude manner.
It's totally fraud company as i searched from website and also seen so many complaints towards company

Now I want all my money back without further delays.
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Feb 24, 2020
Complaint marked as Resolved 
Got 1 Part of Payment 14000 on 5th Feb .waiting for 2nd part payment. According to customer care can expect in March 1st week.
Jan 28, 2020
Updated by Suman Mago
It is not Resolved yet. Its been 2 Months I agreed all the terms for Refund which Include 12000 of Deduction & I'll get 28000 Rs as refund. I have been following up with them every week via phone email But After Continues follow ups there is no update from their side.They dont have courtesy to call and update the status at least.Its totally Fraud company.
Guys who all have face same issues then please connect me on [protected]@gmail.com, Because If I will not get my money back by 31st Jan 2020 then will go for Legal actions, and we all can file complaint against this company.
Feb 24, 2020
Updated by Suman Mago
Got 1 Part of Payment 14000 on 5th Feb .waiting for 2nd part payment. According to customer care can expect in March 1st week.
Complaint comments 

Comments

Same thing happened with me as well at Mahabaleshwar, and I really want to take some legal action
saurabh pancholi's reply, Dec 14, 2021
Same thing happened with me in Goa

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