Great Holiday Club — fake promises made at the time of registration

Am a member of great holiday club since november 2018 still i have not received the card and whenever i talk to the executives i get a new surprise i want to cancel my registration since i have no faith in the company, they speak lies to us and we are cheated by their fake promises, still waiting for the membership card at the time of registration they told we not have to pay anything extra then we were shocked hearing we need to pay 7500 for every trip we make we were not told this at all and now they say they had told raman thakur and arshi, javed the executives at the saket branch just faked us around