Great Holiday Club — request to refund rs.30, 000/- deducted towards membership card in a fraudulent manner
S2s2asi on Oct 7, 2017
My name is smt. Sasikala. D. On 04/10/2017 md. Javed venue manager whose contact no. Is [protected] of m/s. Great holiday club, rch hospitality, gf-30, mgf mall saket new delhi called us i. E. Me and my husband by offering us free gifts and vouchers of worth rs.50, 000/-. After reaching their destination i. E m/s. Great holiday club, rch hospitality, gf-30, mgf mall in the saket city walk mall saket new delhi compelled us to purchase ownership card for an amount of rs.1, 32, 000/- (Rupees one lakh thirty two thousand only). We have not accepted to purchase the membership card stating that no such huge amount is available in my account. When i put the atm card pin number to show him the balance amount he had deducted an amount of rs.30, 000/- (Rupees thirty thousand only). At his own without my permission. Since he had deducted the amount of rs.30, 000/- we had left with no option and compel to sign in the membership documents without going through the terms and conditions of the document we blindly signed in the paper. Also he has not given any time to go through terms and conditions. He has not given any cash receipt/cash memo in token of rs.30, 000/- us. As such requested to refund the refund the money immediately. Inspite of repeated requests he has not issued company's cash memo/cash receipt for rs.30, 000/- which is required to be signed over the revenue stamp. After reaching our house we have gone through the terms and conditions and we disagree with this terms and conditions. As such wants to get refund of the money. Also when we contacted to the company customer care number they are not at all responding properly and not saying the procedure to get refund of the money. Also it is intimated that we have not gone there to purchase membership card voluntarily only they invited us md. Javed venue manager fraudulently swiped the card and deducted the amount and not given any time to read over the terms and conditions of membership card we were forced to sign. It is therefore we are requesting to refund the money of amount rs.30, 000/- (Rupees thirty thousand only).
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