[Resolved]  Great Holiday Club — Wrong Information provided and

Address:	New Delhi, Delhi, 110024
Website:	www.greatholidayclub.com

Hi team,

This sunday got a call from great holiday club stating we have a won a lucky draw from their company and are invited to collect the vouchers and coupons from mgf mall, saket, delhi.

However on reaching mgf mall saket met with rehaan ([protected]) and ragiv khan ([protected]) their sales executive who said we have to attend a 45 minute presentation about their membership package, after listening to the same we would be provided with vouchers. During the presentation below information was provided:

1) amc of 7000/pa was optional and only required if we wish to avail the services of car pick and drop, outdoor activities.
2) we have option of hotels in all over the world without paying any extra money after taking this membership
3) we can book the hotel in any season as per the sales guy
4) we were shown the hotels from rci.com instead of greatholidayclub website,

Based on the above information we were charged 56, 000 out of which 48, 000 we have already paid.

However after reaching the home and going through company website we realized

1) maintainance contract of 7000/pa is mandatory
2) if we have to book in hotels apart from great holiday club resort we have to pay additional 112$ and 169$ for domestic and international destination. While going through the site realized company has very few resorts and outside india we have to use dae only
3) for show the resorts under great holiday club we were shown wrong website i. E. Rci.com where there were wealth of hotel's.
4) there is no such package on website which covers each season.

At the present looking at the options i have requested to cancel this package and would not like to go forward with the same. But no body is picking up the call @[protected] neither any response from [protected]@greatholidayclub.com.

I have no clue about the status of my cancellation status and i would like to get my entire booking amount of 48000 rs. Never ever had such a bitter experience with any company. Worst company ever


Regards
K subin
91-[protected]