Greedge — not refunding my money and provides no proper service

Address:	Mumbai City, Maharashtra
Website:	apps.greedge.com/admissiontracker/app

Greedge did nothing but waste my time and efforts. After claiming for a refund for the kind of service provided after two months of long discussions, the manager agreed and committed to return 80% which i was not very happy with because greedge did nothing at all for me.

I was the one making making sops, reviewing it, creating my lors. While starting this service i was promised 8 sops and lors for all the universities. But forget about 8, not even my master sop came from their end. They told me that they would do research and stuff, which is all utter nonsense coz they do nothing. After logging a complaint against them they called me up and asked me to give them one chance which i agreed to coz they gave me so much of hope. I regret at that decision, because it just led to more wastage of time and effort.

I really think that these institutes think customers are fools, so i'll tell you what they did when i said, i don't need any service, i need a refund:

1) called me, pressurized me to accept what they say which is a pure lie.
2) after more than a month's discussion, asked me to give 60% refund along with any future service that i need like visa help and stuff. But since i had completely lost the trust on greedge i denied it and they said they'll come back to me.
3) after 15 days, again came back to me with 50% refund. I was obviously pissed, like what is happening.
4) after a week again came back with 60% refund. This time i asked them you justify their 40% work they are claiming.
5) after 15 day, i get a message from their manager claiming that they would refund 80% and 20% for the administrative charges.
Since i was so tired of this nuissance, i agreed to it.
6) today they called me to say that they got the approval of only 60%.

I am so upset and pissed off. Do these companies really think that customer is a fool. What are they playing here with.
Now all i am looking for is how much rights matter in this country.
If the company can't even abide by the commitments that they make, how do anyone trust any organization?

I have dropped so many messages on that site but no response!!!

Regards,
Akanksha