Greedge — their services and rip off

Address:Chennai, Tamil Nadu
Website:www.greedge.com

Total rip off. Don't trust them!

I was enrolled for their gre, toefl and admission counselling programs in sep 2017 and can say based on my experience that it is a total rip off.
Toefl - i requested to start a course on the 5th oct. I waited for their call until afternoon and then called them 5–6 times on the 5th, there was no response. Tried to get in touch on the 6th oce…still wwon’t pick up my calls. Finally, i got hold of the receptioned on the 7th and requested to start the course immediately as the days left to the toefl were then 19days and i was enrolled for a 20 days course. So, that means i would have lost a day. Anyways, they didn’t bother and started the course on the 7th evening, after repeated calls on saturday. Then no one was available to mark the task as it was sunday.
I started my rc practices and listening practices, where used to get marked after a week or so.. Not acceptable considering the short time to act on their feed back.
When i finished my first writing task, i had to make repeated calls to marked the task and it took 5 days for them to mark. And out of all the given writing and speaking tasks they could
Mark only 2 tasks before toefl study package was expired. So, overall it was not at all of any use to me, as i did not get any kind of feedback on my practices.

They have this system or tool called, quality bell, where they advertise that they will act of your feedback in a day or two. I left multiple messages and complaints about the situation,
But nothing is resolved. The person called me a day before my toefl exam and asks me to re-schedule the dates and they will extend the package for free and you can not re-schedule the toefl a day prior
To the exam day. So, no solution, lost all my money.

Admission counselling program

A person, called raghvendra, kept following up on joining the program and naively trusted the brand and enrolled for the program after a brief chat with head of the admission counselling department, called darshan.
I did ask him for his suggestion on when i should be taking the exam if i want to meet for 1st dec 2017, universities deadlines. And he said 25th nov is fine and again as naive as i can be i trusted him and booked the test.
Once i was enrolled for the program, the orientation call was arranged promptly, but that was the only thing that was prompt. After that, no deadlines were met for any of the task, university selection, lor, sop and resume review.
Had to follow-up with them for the everything and they would respond after a week. So frustrating.

And when i started following up for the sop and the university selections, they said i can not apply to universities before the 3rd of dec as my awa scores will be unavailable by then. I had booked my gre dates with their guidance and had put full
Trust in them i did not check anything before scheduling my exam and i had mentioned the application deadlines to them prior to enrolling for the program, they still messed it up all and i was left with no choice as i had paid all the money in advance and here
I am not able to apply for two of the universities of my own choice.

Now it's the post gre university selection taks, which was due on the 4th dec 2017 and still have not received the list after repeated attempts to get in touch with them.
Today, is the 12th dec and again i miss out on the universities with application deadline on 15the dec. Again waste of money, energy and left with broken trust.

Gre program -
I must admit, the quant sfa was really helpful but not the verbal sfa. She was unavailable for a week only to learn that she has left the organisation.
So, i wasted a week their.

You want to talk to a concerned person from greedge on the phone?

Well, you can not get hold of them until they also want to talk to you or else they just simply ignore it and you will be waiting for
Their calls / emails forever.

Whenever you want to talk to a person who helped you in enrolments or a sfa or admission counsellor or any person from
The quality department or any one from greedge except the receptionist and you call them and you will always be greeted by the ivr.
I had raised concerns with the quality department, they picked my very first call when they didn't know about the issues
But afterwards neither they picked up my calls nor returned my calls till date. So, it's very hard to get in touch with them.

Please don't waste your money and energy. And don't trust them.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Chennai
    Tamil Nadu
    India
    File a Complaint