[Resolved]  Grofers — Money was deducted but order did not place

Address:Hyderabad, Andhra Pradesh, 500081
Website:grofers.com

Sir/Madam,
Today I ordered goods from Grofers App and chose to pay with Freecharge Wallet.
So I added Rs.251 in my Freecharge Wallet. But when I entered the 'Pay and Place Order' option it shows transaction failed. But money was also deducted and my order did not place. So I lost my money.
I request you to take necessary actions and help me with this regard as Rs. 251 is not small amount.
Thanking you in anticipation.
Yours Faithfully.
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Jan 9, 2017
Complaint marked as Resolved 
They called me on my mobile number and verified the money deduction and money was refunded to my freecharge wallet.
Jan 09, 2017
Updated by Chirram Kumar
They called me and refunded my money.
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