Grofers — online order

Address:New Delhi, Delhi, 110019
Website:www.grofers.com

This is to inform you that i have ordered online in the grofers online portal for groceries and other purchase. The account got debited twice and i got the confirmation from my bank account also. But the order in the grofers site got cancelled both the times. What happens to my money which got debited.
Need an explanation and revert at the earliest and also the refund.
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    Grofers Address
    Plot 64H, Sector 18, Gurugram, Haryana, India - 122001
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