Grofers — product not delivered at my home

Address:	C- 2nd 81 Raju Park Khanpur New Delhi 110062, New Delhi, Delhi, 110062
Website:	Grofers grocery app

Hi

My, i placed an order in grofers 14sep19 and it was showing my delivery date was 15sep19 after that in the app it was showing order has been delivered successfully. But i did not get my order i did not receive anything. I was calling their customer support but they told me your query will solve within 24 hours its 3rd day now they are just mailing me and i did not get any solution from their end. I called them again the customer support told me that the delivery boy delivered your order somewhere else. We will solve it. But i did not get a solution yet.in their app, it is a robotic app and it is useless. It is repeating same thing again and again. Kindly help me out they cheat me and amount already paid by my credit card its inr 1568