[Resolved] Grofers — refund issued for 183 rupees but payment not yet received | |||
My order-id-is-ord[protected] from grofers as on 17/april/2020. I havent recieved a refund of 183 rupees yet, already 7-10 buisness days have passed but still i havenot received a refund money of 183 rupees in my bank of baroda savings account yet, tell me what to do, your customer representative-mridul kumar has told me yesterday that refund which was initiated on 19/april/2020 has failed due to technical issues so he has escalated my refund issue to his team people & they are saying that refund has been credited to my account for 183 rupees & it (Refund credited has been a success) but no refund is showing in my bank of baroda account, what to do, kindly credit the 183 rupees as a refund my bank of baroda account at the earliest, Thanks & regards, Nidhi vig. Was this information helpful? | |||
May 6, 2020 Complaint marked as Resolved dear sir/madam,
my refund was credited today by bank of baroda, actually it was bank of baroda 's fault, i contacted my bank of baroda customer care department, they asked me to wait till 14 buisness-days (excluding saturdays, sundays & public holidays) from the date of issue of refund i.e, 19 april, 2020, by grofers so today was the 13 th day, i forgot to check my parents bank of baroda account in the today's-morning but when i checked in today's evening at 06:27 p.m. i saw their account has been credited with refund of 183 rupees, i am feeling very grateful to grofers also because their customer care department has given me ARN-Number-unique reference-id & also my transaction-id yesterday when i contacted grofers customer-care-toll-free-number-1800 208 8888, & they told me to give these 2 id-numbers to bank of baroda-customer-care- department when contacting bank of baroda customer care-helpline-toll-free-number, thanks to bank of baroda customer care representative & grofers customer care helpline department also, & thanks to consumer complaints forum also,
thanks & regards,
nidhi vig,
Mr.Deepak kumar vig & Mrs.Krishnavig-My Parents. Grofers customer support has been notified about the posted complaint. | |||
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