[Resolved]  Grofers — refund issued for 183 rupees but payment not yet received

dear sir/madam, my refund was credited today by bank of baroda, actually it was bank of baroda 's fault, i contacted my bank of baroda customer care department, they asked me to wait till 14 buisness-days (excluding saturdays, sundays & public holidays) from the date of issue of refund i.e, 19 april, 2020, by grofers so today was the 13 th day, i forgot to check my parents bank of baroda account in the today's-morning but when i checked in today's evening at 06:27 p.m. i saw their account has been credited with refund of 183 rupees, i am feeling very grateful to grofers also because their customer care department has given me ARN-Number-unique reference-id & also my transaction-id yesterday when i contacted grofers customer-care-toll-free-number-1800 208 8888, & they told me to give these 2 id-numbers to bank of baroda-customer-care- department when contacting bank of baroda customer care-helpline-toll-free-number, thanks to bank of baroda customer care representative & grofers customer care helpline department also, & thanks to consumer complaints forum also, thanks & regards, nidhi vig, Mr.Deepak kumar vig & Mrs.Krishnavig-My Parents.