GTPL — poor service of gtpl cable tv service

Address:Patna, Bihar

my gtpl cable tv service is very poor.inspite of regular payment of bills, the customer service is very poor.i have activated the monthly cable pack of FAMILY GRANDS SPORTS PACK which promised me to provide 229 channels but i am neither getting any of the sports channel nor any other english entertainment channels.i am deeply troubled by this poor service of gtpl.i urge you to kindly get my problem resolved or i will have to get my gtpl cable tv network disconnected. USER NAME - ADITYA VIJAY MOB NO.-[protected] ADDRESS - EAST PATEL NAGAR, HOUSE NO.55, ROAD NO.5, PATNA 800023 SERVICE PROVIDER - NEW JAI MAA LAXMI SATELLITE VISION(MOB NO.-[protected]) NUID NO.[protected]
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I, Jignesh Mistry, residing in Vadodara, taking cable service of Pooja Cable. I am deeply disappointed with Pooja Cable Service. Cable TV is shut for one whole day in a week in an average, mostly on Sunday, when there is a holiday for many people. Yesterday also cable service from Pooja is closed, on asking, they replied that many wires are broken and work is in process, I so being a customer centric attitude, work must completed by yesterday only. Even being a regular payer, I pay different different amount on 'Pooja cable mobile app' for each month for a regular single pack.
My mobile number is [protected].
Please resolve permanently, otherwise I've to remove Pooja cable/GTPL and go for other provider like Tata sky or any other...

Regards,
JIGNESH MISTRY

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    Hathway / Gujarat Telelink [GTPL]
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    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
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