| Address: | Dehradun, Uttarakhand, 248001 | | Website: | www.gtscab.com |
I had booked a cab on 5 june for roorkee to delhi scheduled for 7 june 2016 at 9:30 am (Booking id - 05jun2282). The driver details were informed to me on 6 june 2016 through sms. I was ready but the cab did not arrive on 7 june at 9:30 am. When i contacted driver (And then gts contact number), it was informed to me that the booking was cancelled. This created lot of inconvenience to me. I was to catch a flight from delhi.
(A) first question is why at all the booking was cancelled? If due to any reason that particular driver was not available, then alternate driver could have been arranged.
(B) secondly, if cancellation was utmost necessary (Beyond the control of gts), then why i was not informed about cancellation well in advance so that i could make alternate arrangements.
Such an irresponsible service of gts is unfortunate. I will strongly recommend all my contacts not to avail gts in future. I am highly disappointed with gts. Was this information helpful? | 
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